AutomotiveTraining & Consulting GmbH is a wholly owned subsidiary of Daimler AG based in Stuttgart. AutomotiveTraining & Consulting GmbH's activities center around planning and running training courses and providing consultancy services in automotive sales and after-sales, especially for Daimler AG's sales organization around the world. As part of our strategy of growth and internationalization, we are looking to fill the following position as soon as possible in connection with the establishment of a national entity in Italy in the Rome metropolitan area: Consultant (m/f) in Automotive Retail - with focus on Italy ROLE: Consultancy in the area of customer contact management (for example, in setting up a customer contact center) & CRM Supporting and implementing rollouts for processes and systems in the Italian automotive retail sector Analyzing and defining lead management processes and recommending courses of action Devising and developing consultancy products in automotive retail Establishing and developing relationships with business contacts and customers Taking on project management and/or subproject management tasks Coordination with related business units and contacts Requirements for the position: Degree in business, economics or a related subject with a focus on marketing and/or the automotive industry Experience in the area of project/process management (for example, as a project manager or a subproject manager) and/or active experience in the area of consultancy Extensive automotive experience including the associated systems in the areas of customer management, CRM, and/or sales Internet savvy with excellent MS Office skills A high level of resilience and flexibility, strong analytical and conceptual skills, and the ability to work independently High communication skills in dealing with people and a strong customer focus Willingness to travel Business fluent in Italian and English, knowledge of German as an advantage Location: Capena, near Rome Further information: full-time Contact Person: Ingo Steinicke +49 (0) 711 / 17 - 7 04 05
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